Privacy Policy

SUPERVISORS OF INDIA (SOI) is a private digital marketplace and intermediary platform operating through soiglobal.in. SOI connects Clients, project owners, contractors, developers, businesses, and other users with construction professionals including site supervisors, civil engineers, architects, interior designers, project managers, quantity surveyors, MEP engineers, 3D visualizers, and related professionals.

SOI is not a contractor, employer, construction company, staffing agency, or government platform. This Privacy Policy applies to information processed through the Website, user accounts, professional profiles, forms, communications, and other services made available through the Platform.

We may collect information that you provide directly when you create an account, register as a professional, contact us, submit a project requirement, communicate with another user, or otherwise interact with the Platform.

• Name, email address, phone number, profile photo, and account information.
• Professional information such as profession, skills, experience, location, qualifications, portfolio information, and professional description.
• Project information, requirements, messages, enquiries, and other information submitted through the Platform.
• Information submitted for verification, KYC, or professional approval where applicable.
• Payment and transaction-related information where paid services are introduced or used.
• Technical information such as IP address, browser type, device information, operating system, approximate location, pages visited, and usage information.
• Cookies and similar technologies used to operate, secure, analyse, and improve the Platform.

SOI may use information for operating and improving the Platform, creating and maintaining accounts, facilitating connections between users, verifying professionals, responding to enquiries, preventing fraud or misuse, maintaining security, communicating with users, complying with applicable law, and enforcing our policies.

• To create and manage user accounts.
• To display approved professional information to users of the marketplace.
• To facilitate enquiries and communications between Clients and Professionals.
• To verify information submitted by Professionals.
• To provide customer support and respond to requests.
• To maintain Platform security and detect fraudulent or abusive activity.
• To improve features, usability, performance, and service quality.
• To send service-related communications and, where permitted, promotional communications.
• To comply with legal, regulatory, court, or governmental requirements.

Professionals who register on SOI may choose or be required to provide professional information for marketplace participation. Once a professional profile is approved and made available through the Platform, certain information may be visible publicly, including the professional's name, professional type, location, experience, skills, profile photo, and other information intended for marketplace discovery.

Professionals should not submit confidential, unnecessary, or sensitive personal information in publicly visible profile fields.

SOI may provide account authentication through third-party identity providers such as Google. When you use a third-party authentication service, certain account information may be provided to SOI by that provider in accordance with the provider's applicable policies and your account settings.

SOI does not receive or store your third-party account password merely because you use a third-party sign-in mechanism.

SOI may use cookies, local storage, analytics technologies, authentication technologies, and similar mechanisms to keep users signed in, remember preferences, maintain security, understand Platform usage, and improve performance.

For additional information, please refer to the SOI Cookie Policy.

SOI does not sell personal information as a standalone data product. Information may nevertheless be shared where necessary to operate the Platform, provide requested services, facilitate user-to-user interactions, process payments, provide hosting or technology services, prevent fraud, comply with law, or protect SOI and its users.

• With other users where information is intentionally made available through the Platform.
• With service providers that help operate hosting, authentication, communications, analytics, security, or payment functions.
• With professional advisers, auditors, or legal representatives where reasonably necessary.
• With governmental authorities or law-enforcement agencies where required by applicable law or valid legal process.
• In connection with a merger, acquisition, restructuring, financing, or transfer of business assets, subject to applicable law.

SOI uses reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should notify SOI promptly if they believe their account has been compromised.

SOI retains information for as long as reasonably necessary to provide services, maintain accounts and records, meet legal and regulatory requirements, resolve disputes, enforce agreements, prevent fraud, and protect legitimate business interests.

When information is no longer reasonably required, SOI may delete, anonymise, or securely dispose of it, subject to applicable retention requirements.

Depending on applicable law and the user's circumstances, users may have rights relating to access, correction, updating, withdrawal of consent where applicable, deletion, grievance redressal, or other rights concerning personal data.

Requests may be submitted to info@soiglobal.in. SOI may need to verify the identity and authority of the requester before processing certain requests.

The Platform is intended for persons who are legally capable of entering into applicable agreements. SOI does not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to SOI improperly, please contact us so that appropriate action can be considered.

SOI may update this Privacy Policy from time to time to reflect changes in the Platform, technology, business practices, or applicable law. The revised version will be published on this page with an updated effective date where appropriate.

For privacy-related questions, requests, or grievances, please contact SOI at info@soiglobal.in.

SOI will review legitimate requests and respond in accordance with applicable law and its internal grievance procedures.